Training Development

C.R.A. develops service, sales, soft skills training and delivers
instructor-led classroom training and distance-learning using LearnLinc
and PlaceWare distance-learning software.

Our experiences range from supporting corporate training needs on a
global basis for both Fortune 500 companies and companies with thirty or
less employees. We have direct experience developing service
documentation, training, video scripts, and have also managed these
functions for Fortune 500 companies and privately owned corporations.

Training Delivery

CRA has the ability to deliver instructor-led classroom training,
distance-learning via applications such as LearnLinc. E-Learning courses
delivered over the Web result in considerable savings over traditional
training delivery methods.

Using a variety of delivery media and methodologies, we develop training
designed to meet the needs of diverse student populations and learning
styles. CRA designs training using the most effective methods possible
and not necessarily the most expensive methods. We have experience
developing animations for software training delivered via the Web.

Key Benefits

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Contact Information
Phone: 585-305-7109
Training Development &
1. Systematic Approach to Training Design and Delivery

2. Direct experience designing, delivering, validating,
evaluating, and revising training programs designed for a
variety of companies and audiences.

3. Years of experience designing traditional classroom
training plus direct experience using LearnLinc
e-learning software to deliver live on-line training for a
major corporation.